- IPTV Canada
Support Center
Need help with your IPTV service? Before sending an email, (itsupport@aubretia.ca) please check the answers below. Most common questions can be solved in just a few minutes.
Free V12 Player App Issue - Action Required
Movies and TV shows are currently not working on the free V12 MATE player app. Live TV channels work normally. Please use an alternative player such as TiviMate, IBO PLAYER, or HOT Player until we resolve this issue. We will keep you updated once the free app is back to normal. Thank you for your patience. Please note: We provide a free player as a courtesy. The subscription will work on any player. Check Google for setup instructions for the player you choose to use for your subscription.
Before You Contact Us
Please review these quick answers first. They cover the most common issues and can save you time.
App not working?
Try another supported player first. Many playback issues are related to the app, not the subscription.
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Email Support
If your question is not answered above, please contact our support team and include the required details for a faster reply.
- Include your order number